Educational Organizations Management Systems
WHAT IS ISO 21001:2018?
Education is not only a basic right, but a fundamental part of society, so the quality of educational providers is everyone’s concern. While they can’t necessarily guarantee outcomes, there is a lot that educational organizations can do to stimulate learning and ensure learners are getting the level of quality they expect. ISO 21001:2018 specifies requirements for a management system for educational organizations (EOMS) when such an organization:
- Needs to demonstrate its ability to support the acquisition and development of competence through teaching, learning or research;
- Aims to enhance satisfaction of learners & other stakeholders through the effective application of its EOMS, including processes for improvement of the system and assurance of conformity to the requirements of learners and other beneficiaries.
- All requirements of ISO 21001:2018 are generic and intended to be applicable to any organization that uses a curriculum to support the development of competence through teaching, learning or research, regardless of the type, size or method of delivery.
- ISO 21001:2018 can be applied to educational organizations within larger organizations whose core business is not education, such as professional training departments.
- ISO 21001:2018 does not apply to organizations that only produce or manufacture educational products.
IMPORTANCE
- Process Improvement.
- Enhanced value addition.
- Expert assistance.
- Accountability
- Internal Learning.
- Cost reduction.
- Pedagogical Enhancement
- In-house motivation.
- Increased effectiveness & efficiency.
- Confidence to Customers & Stakeholders.
OBJECTIVE
ISO 21001-2018 aims to enhance the satisfaction of learners, other customers, and personnel through the effective application of its EOMS, including processes for improvement of the system.
BENEFITS
- Aligning of various elements of learning services for the purpose of improving the effectiveness, efficiency and transparency of learning services
- Enhancement of the credibility of learning services
- Establishment of a model for improving learning services that can be shared within an organization
- Providing an internationally recognized instrument that demonstrates the reliability and quality of learning services
- A recognized means to enable organizations to demonstrate commitment to education management practices in the most effective manner.
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